Frequently Asked Questions

1. What is a PNB Mabuhay Miles Mastercard?

The PNB Mabuhay Miles MasterCard is a credit card product of Philippine National Bank. It is a co-branded card with Philippine Airlines. There are three types of Mabuhay Miles MasterCards – the PNB Mabuhay Miles ESSETIALS MasterCard, PNB Mabuhay Miles PLATINUM MasterCard, and PNB Mabuhay Miles WORLD MasterCard.

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2. What is a PNB Mabuhay Miles World MasterCard?

PNB is among the very first card issuers to issue the PNB Mabuhay Miles World MasterCard. This is the most prestigious card now in the Philippine market. It is more prestigious than GOLD, Platinum, or Titanium.

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3. What is the difference between PNB Mabuhay Miles Essentials MasterCard, PNB Mabuhay Miles Platinum MasterCard, and PNB Mabuhay Miles World MasterCard?

Distinct features for the World:

  • ISOS tie-up which is a round the clock medical, travel and security assistance
  • Concierge service

You may refer to the application forms for Essentials, Platinum, and World MasterCard for detailed descriptions of card features.

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4. If I have an existing PNB Essentials or Platinum MasterCard already can I apply for a PNB Mabuhay Miles MasterCard?

Yes, as long as you have at least one usage on your PNB Essentials or Platinum MasterCard. Also, if you keep your regular credit card together with the PNB Mabuhay Miles MasterCard, the former will be free for life while the PNB Mabuhay Miles MasterCard's annual fee shall be waived by 50% on the second year.

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5. Can the annual fee of the PNB Mabuhay Miles MasterCard be waived on the 2nd year?

Yes. The waiver shall depend on the usages of the previous year to earn full waiver of the annual fee. Likewise the mileage point/reward point may be used for the waiver of the annual fee on the 2nd year. PNB will be notifying you as to the actual points which you will be needing to waive your annual fee.

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6. How fast do I get the card once my application is approved?

The processing time is two weeks.

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7. What if I do not have a Mabuhay Miles Number can I still apply for a PNB Mabuhay Miles MasterCard?

Yes, PNB will be the one getting the Mabuhay Miles Number for you. As soon as you apply, and use your PNB Mabuhay Miles MasterCard, it is automatic that you are earning reward/mileage points already.

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8. What is the requirement to avail of the PNB Mabuhay Miles World MasterCard?

Interested applicants must have a gross income of at least Php150T per month or he/she can write down his existing card number (at least one year) with a credit limit of at least Php300,000.00.

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9. How come the PNB Mabuhay Miles World MasterCard does not have a ready application form unlike the PNB Mabuhay Miles Essentials MasterCard and PNB Mabuhay Miles Platinum MasterCard?

The PNB Mabuhay Miles World MasterCard is by invitation only.

Meanwhile, the PNB Mabuhay Miles Essentials MasterCard and PNB Mabuhay Miles Platinum MasterCard application forms are similar to the regular credit cards. Anybody can just "take-one" of these application forms and apply. Essentials and Platinum application forms are readily available in PNB branches specifically in teller booths and new accounts counters.

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10. What is the maximum credit limit for the PNB Mabuhay Miles World MasterCard?

There is no maximum credit limit for PNB Mabuhay Miles World MasterCard.

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11. I want to apply for a PNB Mabuhay Miles MasterCard but I am afraid that I might lose the points I am earning from my existing credit cards which also has mileage points.

The PNB Mabuhay Miles MasterCard has the lowest point to mile conversion at Php33. Most of the other banks are offering Php45 or higher than that which is a Php7.00 difference. You may convert the existing points you have to miles already with your old bank. This way the miles are already credited with Philippine Airlines and no longer with the issuing bank. Once this is done you can start using and maximizing the PNB Mabuhay Miles MasterCard and generate the most points on all your purchases.

For additional questions, you may email the 24/7 Customer Service directly at allylive@alliedbank.com.ph or you can call 818-9-818 or for provincial branches you may dial domestic toll free 1-800-10-818-9-818.

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